Terms of Use

Terms of Use

Welcome to Gudtoy.com! These Terms of Use describe the terms and conditions applicable to your access and use of the website at Gudtoy.com(referred to as “Site”. This document is a legally binding agreement between you as the user(s) of the Site (referred to as “you”, “your” or “User” hereinafter) and the Gudtoy.com entity listed below (referred to as “we”, “our” or “Gudtoy.com” hereinafter).

Under this agreement, the payment processing services for goods and/or services purchased on this website are provided by Gudtoy.com.

Merchant: Gudtoy.com

Merchant Address:  F Zone,4F, No.1 Exchange Square,China South City, Pinghu Town, Longgang District, Shenzhen City, GD Pro. China

Copyright and Patents

All content included on this site, such as text, graphics, logos, button icons, images, and audio clips, digital downloads, data compilations, and software, is the property of Gudtoy.com or its content suppliers and protected by international copyright laws. The use of any Gudtoy.com trademark or service mark without our express written consent is strictly prohibited.

Order Acceptance

Terms of payment are within our sole discretion and unless agreed to by Gudtoy.com. Payment must be received by Gudtoy.com prior to Gudtoy.com’s acceptance of an order. Gudtoy.com is not responsible for pricing, typographical or other errors in any offer by Gudtoy.com and reserves the right to cancel any orders resulting from such errors.

Return and Refund

Customers can contact Gudtoy.com via customer service, live chat or email for help when returns happen.
Orders within 30 days from the date of shipment can request an exchange or a refund. If the products turn out to be defective (physical damages and damages caused by incorrect usage excluded) after 10 days and within 15 days since shipment, customers can only get a replacement from Gudtoy.comt.

Please note that Gudtoy.com does not permit the return of or offer refunds for the product that is configured to your specifications, including personalized products.

About Modifications

Gudtoy.com reserves the right to change or modify any of the terms and conditions contained in these Site Terms, or any policy of the site, from time to time at any time and in its sole discretion. If Gudtoy.com decides to change these Site Terms or a Site policy, it will post a new version on the site and update the effective date set forth above. Any changes or modifications to these Site Terms will be effective upon posting of the revisions.

Exchange and Returns (Money Back Guarantee)

If when you receive your product(s), you are not completely satisfied you may return the items to us, within 15 days for refund. Returns will take approximately 5 working days for the process once the goods have arrived. The precise length depends on the payment provider used (e.g. PayPal, credit card company, etc). Items must be in their original packaging, all the original boxes must be intact and included, along with all packaging materials, manuals, plus all accessories and documents provided by the manufacturer.

You must first contact us before sending any item back. The money back guarantee does not cover wholesale orders.Shipping back to Gudtoy.com is paid for by the customer. We are in general unable to refund you postal fees.

Any product returned found not to be defective can be refunded within the time stated above. Goods found to be tampered with by the customer will not be replaced but returned at the customer’s own expense.

By default, the refund amount cannot exceed the original order amount paid to Gudtoy.comt. Gudtoy.com is not responsible for and has no knowledge about any bank fees or exchange rate charges that may occur. These fees are processed by the issuing bank and will not be refunded by Gudtoy.com.

Incorrect/Damaged Goods

We try very hard to ensure that you receive your order in pristine condition. If you do not receive the products ordered, please contact us. In the unlikely event that the product arrives damaged or faulty, please contact us immediately.

Product Descriptions

While we try in good faith to be as accurate as possible, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error free. From time to time there may be information on Gudtoy.com that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

Prices

Prices and availability of items are subject to change without notice. The prices do not include import tax and duties, should your package become examined and deemed taxable by your local customs. Payment of these is the responsibility of the buyer.